Being declined by a bank is frustrating, but it's not the end. Here's your complete action plan for what to do next.
Step 1: Understand WHY (First 24 Hours)
Request Formal Decline Reason:
- Call the bank immediately
- Ask for specific decline reasons (in writing)
- They must tell you under credit laws
Common Decline Reasons:
- Credit history (defaults, late payments)
- Insufficient income
- High existing debts
- Employment type (casual, contract)
- Property type (rural, unit)
- Loan purpose
- Policy changes
Step 2: Get Your Credit Report (Day 1-2)
Order free credit reports from:
- Equifax (equifax.com.au)
- Experian (experian.com.au)
- illion (illion.com.au)
Check for:
- Defaults you didn't know about
- Incorrect information
- Identity theft
- Too many credit inquiries
Dispute errors immediately
Step 3: Assess Your Options (Day 2-7)
Question 1: Can you fix the issues?
- Paid defaults: Wait 12-24 months, try again
- Improve income documentation
- Pay down debts to improve ratios
- Change employment (if casual)
Question 2: How urgent is your need?
- Not urgent: Fix issues, reapply in 6-12 months
- Urgent: Explore alternatives now
Question 3: Do you have property equity?
- Yes: Private lenders viable option
- No: Limited options (guarantor, co-borrower)
Step 4: Explore Alternatives (Day 7-14)
Option 1: Different Bank
Try if:
- Decline was borderline
- Different bank has different policies
- You can address specific concern
Risk: Another decline = another inquiry (hurts credit)
Option 2: Non-Bank Lenders
Try if:
- Near bank criteria but with some issues
- Minor credit impairment
- Self-employed
Examples: Pepper, Liberty, Bluestone Rates: 6.5-12% p.a.
Option 3: Private Lenders
Try if:
- Credit issues
- Urgent need
- Complex situation
- Have property equity
Rates: 7-18% p.a. Approval: 7-14 days
Option 4: Guarantor
Try if:
- Parent/family can guarantee
- Would make loan viable
- Bank agrees to reconsider
Option 5: Wait and Fix
Try if:
- Not urgent
- Clear path to fixing issues
- Can wait 6-24 months
Step 5: Take Action (Day 14+)
If going alternative route:
- Get 3+ quotes from suitable lenders
- Compare total costs
- Check lender credentials (ACL)
- Get legal advice on contracts
- Proceed with best option
If waiting to fix:
- Create timeline for improvements
- Set specific goals
- Monitor credit regularly
- Engage mortgage broker when ready
- Reapply when criteria met
Common Mistakes After Bank Decline
DON'T: Apply to multiple banks rapidly (hurts credit) Hide the decline from next lender Accept first alternative offer without comparing Give up (alternatives exist!) Pay large upfront fees before approval
DO: ✅ Understand specific decline reason ✅ Target right alternative lenders ✅ Compare multiple options ✅ Fix underlying issues if possible ✅ Use broker/platform to avoid multiple inquiries
Bank declined you? Explore alternatives: Connect with alternative lenders.